Privacy Policy

"This Privacy Policy ("Policy") outlines how A&H Group of companies, operating under the business name Credit Konnect and with the website domain creditkonnect.com ("Company," "we," "us," or "our"), collects, uses, and discloses your Personal Information when you utilize our website, mobile applications, or other services (collectively, the "Services")."

1. Information We Collect

We collect the following categories of Personal Information from you: Identification Information: Your name, address, phone number, email address, date of birth, and government identification number. Financial Information: Your bank account information, credit card information, and income information. Usage Information: Your IP address, browser information, device information, and usage activity on our Services. Third-Party Information: Information we obtain from third parties, such as your credit score and background check information.

2. How We Collect Information

We collect Personal Information from you in the following ways: When you create an account or use our Services: We collect Personal Information from you when you create an account, apply for a loan, or use our other Services. When you visit our website or use our mobile applications: We collect Usage Information from you when you visit our website or use our mobile applications. From third parties: We may obtain Personal Information from third parties, such as credit bureaus, background check providers, and online advertisers.

3. How We Use Information

We use Personal Information for the following purposes: To provide our Services: We use your Personal Information to provide our Services to you, such as processing loan applications, providing customer support, and detecting fraud. To improve our Services: We use your Personal Information to improve our Services, such as developing new features and tailoring our Services to your needs. To market our Services: We may use your Personal Information to market our Services to you, such as sending you emails about new products or services. To comply with legal requirements: We may use your Personal Information to comply with legal requirements, such as reporting suspicious activity to law enforcement.

4. How We Disclose Information

We may disclose Personal Information to the following parties: Our service providers: We may disclose your Personal Information to our service providers who help us provide our Services, such as data storage providers and payment processors. Our business partners: We may disclose your Personal Information to our business partners who offer products or services that you may be interested in. Government agencies: We may disclose your Personal Information to government agencies, such as law enforcement, if required by law or to protect our rights or property.

5. Your Choices

You have the following choices regarding your Personal Information: Access and update your Personal Information: You can access and update your Personal Information through your account settings. Delete your Personal Information: You can request to delete your Personal Information by contacting us at ‘[email protected]’ Opt out of marketing communications: You can opt out of marketing communications from us by clicking the "unsubscribe" link in any marketing email we send you or by writing to us at ‘[email protected]’

6. Data Security

We take reasonable steps to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.

7. Changes to This Policy

We may update this Policy from time to time. We will notify you of any material changes to this Policy by posting the updated Policy on our website. Please check our Terms and Conditions on a regular basis.

8. Contact Us

If you have any questions about this Policy, please contact us at ‘[email protected]’

Last Updated: 18th December 2023